In this rapidly changing environment, the County wants to ensure our employees receive periodic updates regarding changes in employee benefit information. To keep you informed, countywide announcements will continue to be emailed to employees, and this page will be updated on a regular basis with new information and resources.
Please check back for the latest information or sign up to receive email notifications whenever there is an update to this page.
The County is working very hard to provide critical services to our community during this COVID-19 pandemic, while also ensuring employees have a safe and healthy workplace environment.
We greatly value your dedication and commitment to our community during these unprecedented times.
Employee Guidelines – Frequently Asked Questions (FAQs)
The following Frequently Asked Questions will be updated as new information becomes available. If you have further questions, please contact your Agency/Department Human Resources.
Effective April 8, 2020 eligible County employees can participate in the new federal Families First Coronavirus Relief Act (FFCRA). FFCRA is an emergency law created in response to COVID-19 and contains two (2) provisions which provide paid leave to impacted employees. FFCRA contains the:
This is a stressful time for everyone. As a County employee, you can contact the County's Employee Assistance Plan administered through Claremont Behavioral Services. This is a confidential service and they can be reached at (800) 834-3773.
Some services provided include:
- Counseling Visits
- Legal Services
- Financial Services
- Dependent Care Resources
- Links to Community Resources
If you believe you might have been exposed to COVID-19 or have symptoms such as fever, cough or difficulty breathing, call your health care provider right away. Only health care providers can order a COVID-19 test. COVID-19 related information for County-offered medical plan carriers are linked below:
- Kaiser Permanente: https://my.kp.org/alamedacounty/
- United Healthcare: www.uhc.com/health-and-wellness/health-topics/covid-19
Members can utilize their benefits to reorder contact lenses and purchase new glasses. Members can contact their VSP network doctor or log in to eyeconic.com, VSP’s “always open” online store.
Important COVID-19 updates and resources for enrollees: Use this link www.vsp.com/eyewear-wellness/in-the-community/coronavirus-response
Cigna Life Assistance Plan
MetLife Legal Plan
Nationwide Pet Insurance
Nationwide continues to prepare for and respond to potential impacts of the coronavirus (COVID-19) by taking steps to ensure that they are able to protect you and your pets with extraordinary care during this challenging time.
Caring for your pet while social distancing:
For members who have pet health questions but are unable to visit the veterinarian, the 24/7 vethelpline® is always available at no charge: 855-331-2833.